Please note that we send goods as Delivery Duty Unpaid, so you may incur further taxes & duties on entry. Please note that due to the industry and laws we abide by, reserves the right to refuse the sale of any product dependent on customs regulations of the delivery address. Please email us with the order you are intending to place and we will reply with an exact quote. If you think your order may be subject to additional charges, you can contact us to find out exact charges for your order.
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If your order is subject to additional charges, we will contact you within 2 working days of you placing the order with the cost and details of how to pay this charge. Orders that are heavy or bulky will incur additional delivery charges. Any orders placed with a delivery address in these countries will automatically be refunded. Unfortunately we are no longer able to send to France, Germany, Norway, Slovakia or Sweden due to customs regulations.
All orders are sent via Royal Mail Tracked or Royal Mail Signed where available. The table below outlines our standard delivery charges for parcels up to 2kg. Due to courier costs, delivery for heavy items to parts of Scotland including the Highlands & Islands is charged at £15.99 and Northern Ireland at £11.99 and may take up to 48 hours.Ĭ gracefully extends its services outside of the United Kingdom. *Heavy items at the cost stated above is available for the mainland only.
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We are delighted to offer free standard delivery on orders over £50.00 to our mainland UK customers. Please note that parcels weighing over 2kg may be sent via courier due to Royal Mail weight restrictions. How will my order be shipped and how much will it cost?Ĭ now offer our UK customers a choice of delivery methods to suit your needs:Įstimated Delivery Time (from date of dispatch) All orders are packed in discreet boxes and jiffy bags to protect your privacy. How are my items packaged?Ĭ uses high quality packaging to ensure that your goods reach you in perfect condition. Please note that any tracking numbers will not become active until the evening of the day the email was sent, once your parcel has been collected from our warehouse. Once your order has been dispatched, we will email you to confirm the delivery method used and your tracking number if appropriate. If your order cannot be dispatched within 2 working days we will contact you accordingly and to arrange a partial dispatch of your order if appropriate. The Pharmacist reserves the right to hold an order until further consultation - to allow us to approve and dispatch your order promptly, please ensure that you leave a correct day time telephone number when placing your order. Orders placed after 12pm on a Friday will be processed the following Monday (excluding Bank Holidays). aims to dispatch all orders received by 12pm on a normal working day on the same day, unless otherwise stated in the product description (please check this information carefully as some stock may take a few days to arrive with us, so will take a few days to dispatch) and dependent on subsequent approval by the Pharmacist.
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